With the flexibility of how it lowers AWS terms to its customers, whether B2C or B2B, the experienced SaaS provider can help ensure compliance with AWS terms without unduely hampering its own relationships with its customers and enabling more – and better – relationships with its customers. 54.3. There are significant service restrictions on Amazon Connect. You must check and comply with applicable documentation at all times, including restrictions on rates and frequency of calls, robocalls, calls to certain regions and others. If you believe that you will exceed the restrictions for legitimate reasons, you must contact the after-sales service in advance to request any applicable exemptions that we may or may not make at our reasonable discretion. Amazon Connect does not support calls to or from fax machines or modems. It is not guaranteed that all caller ID services provided as part of Amazon Connect will work at all times. 28.8. The Hancom Document Processing Service is third-party content. Your use of the Hancom Document Processing Service through Amazon WorkDocs is subject to the Hancom Terms of Service. If you do not agree to the Hancom Document Processing Service Terms of Use, do not activate or use the Hancom Document Processing Service.

If you enable and use the Hancom Document Processing Service, Hancom has access to the content of the document to be edited as well as the end user`s username and profile picture. Hancom only has AWS` right to access the information mentioned above to provide the Hancom document processing service, and only for the duration of the processing session. 45.6. AWS may develop content consisting of either (a) documents and diagrams („Documents“) or (b) software (in the form of source or object code), code, or script („Software“) for you as part of AWS Professional Services (such documents and software, „Developed Content“). Subject to an effective confidentiality agreement between you and AWS, AWS is not prevented from developing, using, or selling products or services that are similar to or related to the content developed. All developed content made available to you by AWS as part of AWS Professional Services under a SOW is licensed under the following conditions: In the context of a SaaS Business to Consumer (B2C) solution, a SaaS provider can easily treat its B2C customers with the obligations arising from the AWS Customer Agreement. The SaaS provider should consider updating its online terms of service to 16.3. You are responsible for your separate relationship with the data center operator or any other service provider, including compliance with your agreement with the data center operator or any other service provider, as well as payment of applicable fees to the data center operator or any other service provider. . . .